My louvers no longer open or close. There is no motor operation. I contacted Pergolux and I performed the troubleshooting steps they outlined. After performing the troubleshooting steps, the motor and louvers still do not operate. Pergolux determined this to be a faulty motor control box so Pergolux shipped me out a new motor control box. I received the new motor control box yesterday. Pergolux did say they would cover the installation fee for ETI to come out and replace the motor control box. I am reaching out to get this on the ETI schedule for technicians to come out to my residence.
