The customer reports two issues:
1. Roof/Gutter Leak: Water is leaking inside from the roof and gutters, requiring contractors to apply sealant (videos provided).
2. Sliding Door Issue: The sliding door is not fully closing, and the customer is requesting guidance on how to fix it (videos provided).
Videos: https://drive.google.com/drive/folders/1yj6DNG4KZhfmNE0klkPLp_JgWyGpVH1G
